Embassy Location
The Consular Section of the U.S. Embassy is located at the corner of Calle César Nicolás Penson and Avenida Máximo Gómez. The American Citizens Services (ACS) Unit can be reached by telephone at 809-221-2171, or via email at sdoamericans@state.gov. ACS Unit office hours are 7:30 a.m. to 4:30 p.m., Monday through Thursday, Friday 7:30 a.m. to 11am, except on U.S. and Dominican holidays. The Chancery of the U.S. Embassy is located a quater-mile away from the Consular Section, at the corner of Calle César Nicolás Penson and Calle Leopoldo Navarro. The telephone number is 809-221-2171.
There is a consular agency in Bavaro/Punta Cana, located in the Palma Real Shopping Center, 2nd floor. Office hours are 8:30 a.m. to 12:30 p.m., and 2p.m. to 5p.m., Monday through Friday, except holidays. The email is puntacanaconsularagency@state.gov.
There is a consular agency in the north coast city of Puerto Plata, at Calle Villanueva esq. Avenida John F. Kennedy, Edificio Abraxa Libraria, 2nd floor, telephone 809-586-4204, 809-586-8017, 809-586-8023; office hours are 8:30 a.m. to 12:30 p.m., and 2p.m. to 5p.m., Monday through Friday, except holidays. The email is PuertoPlataConsularAgency@state.gov.