Crime Information for Tourists in South Africa

The vast majority of visitors complete their travels in South Africa without incident. However, visitors should be aware that criminal activity is prevalent throughout the country and can be violent. The South African government has in place a number of strong anti-crime initiatives, but violent crimes, such as armed robbery, carjacking, mugging, "smash-and-grab" attacks on vehicles, and other criminal acts are still common and do affect visitors and resident U.S. citizens.

Note: Visitors to the U.S. Embassy in Pretoria and U.S. Consulates General in Cape Town, Durban, and Johannesburg should be aware of the risk of muggings, several of which have occurred near U.S. diplomatic facilities. While measures have been taken to address concerns about potential muggings, visitors approaching U.S. government facilities should be aware of their personal security and carry as little money and valuables as possible.

Visitors and residents are advised of ongoing criminal activity involving organized crime gangs targeting individuals and commercial businesses at shopping centers and other public places. Once a victim has been identified, he/she may be followed back to his/her residence or hotel and robbed. Robberies often involve weapons; the use of force is used from the moment of attack and generally escalates greatly for those offering some form of resistance.

These gangs target people of opportunity and not always appearing to be affluent. Crime affects all sectors of society to include those driving expensive cars, wearing eye-catching jewelry, flashing large amounts of cash, and/or making high-value purchases. Criminals also gravitate towards “soft” targets - people who appear preoccupied and do not pay attention to their immediate surroundings. Visitors who believe they are being followed should travel directly to a police station or other public location of safety.

Cash-in-transit (armored vehicles) robberies remain common; tourists should try to avoid traveling near these vehicles and personnel during a cash delivery or pick-up, particularly at shopping centers or other public locations. Crimes against property, such as carjacking, have often been accompanied by violent acts, including murder, when victims resist or are slow to respond to attackers’ demands.

South Africa also has the highest reported occurrence of rape in the world. Foreigners are not specifically targeted, but several have been the victims of rape. Victims of violent crime, especially rape, are strongly encouraged to seek immediate medical attention, including antiretroviral therapy against HIV/AIDS. Questions about how to receive such treatment should be directed to the nearest U.S. consulate.

Criminal activity, such as assault, armed robbery, and theft, is particularly high in areas surrounding certain hotels and public transportation centers, especially in major cities. Theft of passports and other valuables is most likely to occur at airports, bus terminals, and train stations. A number of U.S. citizens have been mugged or violently attacked on commuter and metro trains, especially between Johannesburg and Pretoria.

In the Western Cape, police resources have been strained by continuing gang conflicts and vigilante violence in the low-income areas and informal settlements around Cape Town. People who are unfamiliar with the Cape Flats/Khayelitsha area, surrounding townships, and squatter camps should not visit these areas. Additionally, travelers should be aware that muggings have occurred along popular hiking routes on Table Mountain. Visitors to Table Mountain should be vigilant, hike in groups, and not carry/display valuables.

Crime in Durban remains high. Visitors should avoid traveling in the city center after dark, as well as all travel to the surrounding townships. The suburbs north and west of the city are generally considered to be safer than the city center, but all visitors should remain vigilant and exercise situational awareness at all times.

If confronted by an armed individual, you should immediately comply, and avoid making sudden movements. Any hesitation on your part could be perceived as a threat and may result in unnecessary violence.

ATMs: Criminals often loiter near ATMs, targeting persons withdrawing cash. A common scheme is the “Good Samaritan” fraud, where a criminal attempts to “help out” with a particular ATM transaction. Often the ATM in these situations has been tampered with to record the card information, and the “Good Samaritan” will then take the information and use it to withdraw cash later. This is a prevalent crime, and both residents and visitors have been targeted. Do not accept “assistance” from anyone, or agree to assist others with ATM transactions. Travelers should also try to avoid using ATMs after business hours, on the street, or in remote locations.

Criminals have also used commercial explosives to blow up ATMs in South Africa. ATM bombings have taken place in the early hours of the morning in remote or isolated areas, although some attacks have taken place at gas stations and shopping complexes.

Based on these threats, the following security precautions are recommended:

Avoid using ATMs in dark, remote, or isolated areas.

Never allow someone to assist you at the ATM, and never assist anyone else at the ATM, either.

ATMs located inside shopping malls, hotels, and banks are preferred since they are normally high-traffic areas, and are monitored by security guards and cameras.

Avoid using an ATM with a cord or any foreign object attached to it. If you notice a suspicious device on or alteration to an ATM, immediately leave the area, take cover, and notify the police. Shrapnel and debris from an explosion can travel long distances and cause serious injury or death.

Before withdrawing money, scan the area for any suspicious persons or activity. Should anyone approach you while you are withdrawing money, immediately cancel the transaction, remove your card, and leave the area.

Incidents of credit card fraud, counterfeit U.S. currency, and various check-cashing scams have also been reported. When giving your credit card to a store or restaurant employee for processing, do not let the card out of your sight. Most South African restaurants and gas stations have portable credit card machines that can be brought to your table or car.

Hotel Security: Thefts from hotel rooms throughout the country remain a concern. Travelers are strongly encouraged to make use of hotel-provided room safes or lock-boxes at the front desk for all valuables.

Financial and Romance Scams: Visitors should also beware of telephone, internet, and e-mail fraud schemes, which attempt to win the confidence of unsuspecting persons who are persuaded to enter into a romantic relationship via email, or to provide financial assistance, or to travel to South Africa and assist in a supposedly lucrative business venture. Since 2008, there have been several cases of U.S. citizens losing thousands of dollars and putting themselves in danger by responding to either romantic or financial scams (also known as “419 scams”). “Lonely hearts” scams are a common and growing problem, with “engagements” via internet used to lure victims into sending money to assist with supposed education, health or job problems. Victims have lost tens-of-thousands of dollars on these scams. If you are contacted by someone claiming to be a U.S. citizen you met on the internet or only know online asking you for financial assistance, instruct them to contact the nearest U.S. consulate. You should exercise extreme caution when sending funds to individuals overseas for any reason whether your relationship with them is of a business or personal nature. Some scam victims have traveled to South Africa only to lose more money, and in a few cases, to be physically attacked or kidnapped for ransom. Click to view the State Department’s financial scam web page. If you have lost money in a financial scam, please file a report with your local police and with the Internet Crime Complaint Center. Victims can also report Internet fraud to the Federal Trade Commission (FTC) online or by phone, toll-free, at 1-877-FTC-HELP (1-877-382-4357).

To check on a business’s legitimacy while in the United States, contact the International Trade Administration, Room 3317, Department of Commerce, Washington, DC 20230, telephone: 1-800-USA-TRADE or 202-482-5149, fax: 202-482-5198. If you are abroad, contact the nearest U.S. embassy or consulate.

Car Thefts and Carjacking: Carjacking and thefts from cars remain serious problems. Doors should remain locked and windows rolled up at all times. Motorists are urged to hide bags, cell phones, and other valuables from view at all times and to be extremely cautious when approaching intersections. “Smash-and-grab” robberies are common throughout South Africa, particularly in urban areas, at traffic lights, and at highway off-ramps. A criminal, sometimes posing as a vendor or beggar, will walk between lines of vehicles waiting at an intersection, surveying the contents for valuables. Once an item of value is identified, the perpetrator will quickly smash the window and grab the item off the seat before fleeing, often before the driver can determine what happened. In another scenario, an individual (or two working in tandem) may indicate to a driver an apparent flat tire or other problem and wait for the driver to pull over or exit the car before grabbing exposed valuables.

If you see a car pulled over to the side of the road do not stop to offer assistance, but rather call the police to report the vehicle’s location so that authorities can render assistance. You should avoid carrying anything of value inside the car (e.g., briefcases, purses, laptops, etc.) that could attract potential assailants. When parking your vehicle, use parking lots that are well-lit and have a security presence, and physically check that the vehicle is locked before you walk away. Criminals have perfected the technique of blocking the wireless alarm remote signal and either stealing the vehicle or waiting inside the vehicle for the driver to return in order to rob them.

Criminals, working in groups, have placed debris on the road (rocks, bricks, shards of metal, etc.) in an effort to puncture a vehicle’s tires. Another less-frequently used tactic is for criminals to throw rocks, bricks, paint, or eggs from freeway overpasses onto moving vehicles to damage cars and disorient drivers, forcing them to pull over. Other criminals hide along the road and rob the driver once he has pulled over to inspect the damage.

Airport Safety: Although infrequent, travelers leaving the airport have been targeted by criminals for robbery while en route to their hotels or places of residence. As such, all travelers should be extremely vigilant when leaving the airport and ensure that a reliable mode of transportation is used (such as arranging pick-up directly with a hotel, or using airport-approved modes of transport, such as Gautrain or official metered taxis from the taxi rank).

Concerted efforts have been made to reduce luggage theft and pilferage at O.R. Tambo International Airport (Johannesburg), with noticeable results. However, travelers are encouraged to lock their suitcases when possible and avoid placing valuables in checked baggage. A good practice, regardless of destination, is to make an inventory of items and contact your air carrier immediately if you experience a loss.

Criminals are known to also target travelers at ATMs in airports. Travelers should refer to the above section, “ATM Scams,” for security precautions at ATMs.

Firearms: Travelers to South Africa may not import or take in-transit any firearms or ammunition without a temporary import or in-transit permit issued by the South African Police Service. Information on how to obtain a permit for firearms for personal protection and hunting can be found at the South African Police Service’s Firearms website.

Disclaimer

You are responsible for ensuring that you meet and comply with foreign entry requirements, health requirements and that you possess the appropriate travel documents. Information provided is subject to change without notice. One should confirm content prior to traveling from other reliable sources. Information published on this website may contain errors. You travel at your own risk and no warranties or guarantees are provided by us.

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