Crime Information for Tourists in Ecuador

Crime is a severe problem in Ecuador. Crimes against U.S. citizens in the past year have ranged from petty theft to violent offenses, including armed robbery, home invasion, sexual assault, and several instances of murder and attempted murder. Very low rates of apprehension and conviction of criminals – due to limited police and judicial resources – contribute to Ecuador’s high crime rate.

“Secuestro Express” Taxi Assaults: Robberies and assaults against taxi passengers, known locally as “secuestro express” continue to present a significant safety concern, especially in Guayaquil and Manta, but also with increasing regularity in Quito. Shortly after the passenger enters a taxi, the vehicle is typically intercepted by armed accomplices of the driver, who threaten passengers with weapons, rob passengers of their personal belongings, and force victims to withdraw money from ATMs. Increasingly, victims have been beaten or raped during these incidents.

In the Guayaquil area, you should call to order a taxi by phone or use a service affiliated with major hotels. If you must hail a taxi on the street, seek out those that are officially registered and in good condition. Registered taxis in Ecuador are usually yellow, display matching unit numbers on their windshields and doors, feature a taxi cooperative name on the door, and are identified with an orange license plate. Still, be aware that passengers have been victimized even in taxis that meet these criteria. U.S. officials associated with the U.S. Consulate in Guayaquil are forbidden from hailing street taxis.

If you become a victim of express kidnapping and/or robbery, cooperation with the assailant usually results in the best outcome, as nothing material is as valuable as your life. Following a criminal incident, U.S. citizens are encouraged to immediately file a police report with the local authorities and to inform the American Citizens Services Unit at the U.S. Embassy in Quito or the U.S. Consulate General in Guayaquil.

Violent Robberies: Armed or violent robberies can occur in all parts of Ecuador, not just the major cities. Many travelers have been robbed after using ATMs or when exiting banks. Travelers should avoid withdrawing large amounts of cash at one time from banks and ATMs, and should use ATMs in protected indoor areas like well-guarded shopping malls. In some cases, robbers have used motorcycles to approach their victims and flee the scene. Tourists have also been robbed at gunpoint on beaches and along hiking trails.

Non-Violent Robberies: Pick-pocketing, purse-snatching, robbery, bag-slashing, and hotel room theft are the most common types of crimes committed against U.S. citizens in Ecuador. They occur throughout Ecuador and incidents have increased significantly in recent years. Pickpockets and other petty thieves are particularly active in airports, restaurants, on public transportation, in crowded streets, bus terminals, public markets, and grocery stores. Backpackers are frequently targeted for robbery, as are travelers carrying laptop computer bags. On buses, luggage stowed below the bus or at a traveler’s feet is sometimes stolen. Thieves in Ecuador often distract the victim, sometimes by purposefully spilling liquid on the victim and pretending to help the victim clean it up, while accomplices snatch the victim’s bag or pick the victim’s pocket. To lower your risk of these or other non-violent crimes, leave valuables in a safe place, or don’t travel with them. Make use of hotel safes when available, avoid wearing obviously expensive jewelry or designer clothing, and carry only the cash or credit cards that you will need on each outing. Stay alert to pickpockets when in crowds and when taking public transportation, and be conscious that distractions can be created to target you.

Carjacking and Thefts from Vehicles: To avoid carjacking or theft from your vehicle while you are stopped at intersections, drive with your doors locked and windows rolled up. “Smash and grabs” occur when thieves break into parked vehicles, but have also been known to occur in slow-moving or stopped traffic, particularly when cars are driven by females in the car alone. Do not leave anything of value in plain view in a car, including sunglasses, sports equipment, purses, briefcases or valuables. Always be aware of your surroundings, and try to travel in groups.

Sexual Assault: Incidents of sexual assault and rape have increased, including in well-traveled tourist areas. Criminals generally target women who are alone, and use alcohol or incapacitating drugs on unsuspecting tourists to rob and/or sexually assault them. These so-called date-rape drugs disorient the victim and can cause prolonged unconsciousness and serious medical problems. To lower your risk, travel in groups, don’t leave food or drinks unattended in public places, and never allow a stranger to give you a drink.

Murder: Since September 2009, at least four U.S. citizens in Ecuador have been victims of murder. In most cases, the victims and alleged perpetrators personally knew each other. Investigation and prosecution of the perpetrators is the responsibility of the Ecuadorian government, and do not proceed with the speed and thoroughness we are accustomed to in the United States. Although the U.S. Embassy and U.S. Consulate General monitor and encourage these investigations, our ability to intervene is extremely limited. The Ecuadorian government has established an emergency hotline that callers can use to inform police about murders or contract killings. The number is 1-800-DELITO (1800 335486).

Credit Card Fraud: Increasing numbers of U.S. citizens in Ecuador have fallen victim to fraud related to their credit or debit cards. “Skimming,” the theft of credit card informationduring an otherwise legitimate transaction, is most likely to occur in restaurants or bars, where the skimmer takes the victim's card out of the owner’s view. To avoid skimming, take the credit/debit card to the register yourself and never let the card out of your sight. Also, be sure to monitor your bank account or credit card statement frequently.

Staying Alert in Quito: Stay particularly alert for crime on the crowded streets of south Quito, at the Panecillo, the Historic District, and in the areas of El Tejar, Parroquia San Sebastian, Avenida Cristobal Colon, and Gonzalez Suarez. Quito’s Mariscal Sucre district, a popular tourist area with restaurants, bars, hotels, hostels, and shopping, is increasingly a site of crimes; reported incidents in recent years range from petty theft and sexual assault to shootings. In Mariscal Sucre, travel in groups when possible, avoid hailing taxis off the street or using unofficial taxis, and exercise caution in the early morning hours. Outside the city, stay alert if hiking to the summit of Pichincha, as violent crime has been known to occur there.

Staying Alert in Guayaquil and Elsewhere on the Coast: In Guayaquil, visitors should exercise extreme caution in the downtown area and the southern part of the city. Tourist sites such as the Christ statue (Sagrado Corazon de Jesus) on Cerro del Carmen, the Malecon 2000, and Las Peñas, though well-patrolled by police, are still targeted by criminals hoping to prey on unsuspecting tourists. There have also been reports of armed robberies at restaurants in the fashionable areas of Urdesa and Samborondon.

At the airport in both Quito and Guayaquil, arriving passengers have been targeted by armed robbers who follow them from the airport to rob them. Cases have been reported involving multiple vehicles that cut off and intercept the victim as well as just a single motorcycle rider who robs the victim while they are getting out of their car. The perpetrators appear to focus on travelers who are returning from overseas trips laden with gifts and large amounts of cash.

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